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Shipping & Terms

PLACING ORDERS

We are open Monday through Friday from 9:00 am to 5:00 pm, PST. You may place your order by calling us at 541-895-5152 or faxing us at 541-895-5174. You may also place orders on our secured website. To view available products, please select a category on the main menu at the top of each page. We begin processing orders upon receipt and make every effort to ship orders within 24 hours of receipt.

SHIPPING TO CONTIGUOUS U.S.

Retail Accounts
$0 - $49.99 = $8.50 shipping
$50.00 and up = Free shipping (as of 7/9/2020)

Professional / Wholesale Accounts
$0 - $55.00 = $8.50 shipping
$55.01 - $110.00 = $10.00 shipping
$110.01 - $174.99 = $11.50 shipping
$175.00 and up = Free shipping
$350.00 and up = UPS 3 Day delivery free upon request (Excludes orders of bulk materials, must request at time of order)

All prices above are for regular UPS ground shipping in the Contiguous U.S., 48 states.

 

SHIPPING TO ALASKA, HAWAII, AND PUERTO RICO

These shipments are sent USPS Priority Mail 
Retail Accounts (as of April 25, 2020)
$0 - $99.99 = $10.50
$100.00 - and up = $12.00

Professional / Wholesale Accounts (as of April 25, 2020)
Up to $174.99 = $12.00
$175.00 - $349.99 = $15.00
$350.00 - $499.99 = $25.00
$500.00 and up = $40.00

 

SHIPPING TO CANADA

Wise Woman Herbals' Licorice Solid Extract, Hawthorn Solid Extract and Women's Menocaps are available through our Canadian distributor: Ecotrend Ecologics, Ltd., 125 West 3rd Ave., Vancouver, BC V5Y 1E6 Tel: 604.876.9876 Fax: 604.876.9846 Canada Toll Free: 800.665.7065 For info: [email protected] To order: [email protected]

To order our products direct and for personal use, order from our website or by calling 541-895-5152. We do not guarantee any shipments to Canada and do not replace lost or undelivered packages. We are unable to guarantee shipments move through customs. Canada orders are placed at your own risk.

Retail & Professional / Wholesale Accounts (as of April 25, 2020)

Up to $174.99 = $15.00

$175.00 - $349.99 = $20.00

$350.00 - $499.99 = $35.00

$500.00 and up = $65.00

PAYMENT TERMS

Our normal policy is for payment at the time your order is placed by Visa or Mastercard. You may pay with a check; please note, your order will not ship until your check has been received. Call Customer Service to place an order to be paid by check. Please be informed that checks returned for nonsufficient funds will incur a $35.00 bookkeeping and bank fee service charge.

DISCOUNTS

For Professional Accounts: Buy 12 of an item and pay for only 11. Buy 24 of an item and pay for only 21. These discounts do not apply to bulk items and may not be combined with other special discount offers.

OUT OF STOCK ITEMS

Effective 7/8/2020: Due to current demands and global shortages of some materials, we have temporarily suspended our backorder processes. If an item is out of stock, you will be notified that it will not be in your order. Please, watch our website to see when the item is back in stock and available for ordering. You may contact Customer Service for an estimated time when the item may be back in stock.

RECYCLED MATERIALS

Wise Woman Herbals is environmentally friendly. We use recycled paper in our publications and recycled packaging materials for shipping. Materials that can no longer be used are either recycled or composted.

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