Free shipping on orders of $50.00. Some Exclusions apply. Click here for details.

FAQ

BILLING

  1. Can I pay with a check? 
    Yes, checks should be made payable to Wise Woman Herbals and sent to:

     Wise Woman Herbals
     PO Box 279
     Creswell, OR
     97426

Be sure to place your order with our customer experience team and let them know you wish to pay by check. Your order will be shipped out once your check arrives.

SHIPPING

  1. How much do I need to order for free shipping?
    Retail/Consumer orders over $100 receive free UPS Ground or US Priority Mail shipping within the Continental US. Note that bulk items do not qualify for free shipping unless the non-bulk portion of your order is over $100. Professional Orders require $175 minimum purchase to qualify for free UPS Ground or US Priority Mail shipping within the Continental US.

WHOLESALE ACCOUNTS

  1. I am a healthcare practitioner. How do I set up a wholesale account?
    Using the Account login tab in the upper right corner of the website, you will be able to apply for your wholesale account. A member of our customer service team will contact you to verify your credentials and activate your account. You may also call Customer Service directly to expedite the process. 541.895.5172
  2. May I sell Wise Woman Herbals® products on Amazon or other internet sites?
    We do not authorize accounts for internet resellers. We tightly control our distribution channels in order to protect our professional customer, our consumers, and the brand. For a detailed reseller policy, contact customer service.

PRODUCT INFORMATION

  1. I am looking for a specific product, but I cannot find it on your site.
    There are several possible reasons for this. 
    * If you are looking for a Practitioner Only product, you may not be able to see it because your account is not set up to grant you access to Practitioner Only items. 
    * Common names of single plants can vary widely. Try searching for the product using the Latin name instead. 
    * Still cannot find what you are looking for? Call Wise Woman Herbals customer service department at 541.895.5172

  2. Do any of your products contain gluten?
    We are not a certified gluten free facility, however the herbs and other ingredients used in our processes are naturally free of gluten. 

  3. The acronym GMO stands for Genetically Modified Organisms, which refers to any food product that has been altered at the gene level. Genetically modified foods are also frequently described as "genetically engineered", "genetically altered" or "genetically manipulated." Do any of your products contain genetically modified organisms?
    None of Wise Woman Herbals products contain GMOs. All of our products are made from non-GMO ingredients.

  4. How long after the "Best Used By" date on the bottle can you still use your products? 
    We do not recommend using any of our products past the "Best Used By" date. Extracts with low or no alcohol content do spoil like food. We have demonstrated through accelerated shelf-life studies that the concentration of active constituents decreases with the passing of time, resulting in the product losing its potency, vitality and efficacy. 

  5. What is the vitamin A and vitamin E oils in your products derived from? 
    Our vitamin E is derived from non-GMO soy and our vitamin A is derived from non-GMO palm. 

  6. Do I need to refrigerate this product after opening it?
    Your product does not need to be refrigerated but it is important to keep product out of direct sunlight and keep the lid on when it is not being used.

  7. Should I take your products with food?
    Most herbal products should be taken with a small amount of water 30 minutes before a meal or two hours after. This is so the herbs can be assimilated into your body without interference from digesting food, caloric intake, etc. The exception to this is that encapsulated products may be taken with food in order to facilitate their digestion and absorption. 

  8. How are people with blood sugar intolerance affected by glycerin based products? 
    Wise Woman Herbals vegetable glycerin is from palm kernel oil, which contains Polyol (naturally occurring sugar). Polyol is more easily metabolized by the body than is sorbitol & lycopiol and is hydrolyzed differently by the body than other more concentrated sugars. According to our supplier’s lead scientist, glycerin does not result in an insulin response. 

    CALIFORNIA PROPOSITION 65
    WHY IS THERE A WARNING ON CAPSULES, TEAS, AND SOLID EXTRACTS AND WHAT IS CALIFORNIA'S PROPOSITION 65? 
    Read about California Proposition 65 HERE
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